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Review Highlights
“For ten years John has repaired our BMW, Saab, and VWs and solved the problem correctly the first time at a fair price.” in 4 reviews
“Lou our mechanic took the time to thoroughly diagnosis the problem.” in 2 reviews
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About the Business
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John M.
Service of all European Cars - Our goal is to work with you to keep your car healthy and on the road. We specialize in Audi, BMW, Land Rover, Mini Cooper, Mercedes, Volvo, Volkswagen, Saab & Porsche.
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Overall rating
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- Jodie H.CO, CO021Jan 30, 2024
would NEVER recommend. Steve is absolutely unprofessional. Any manager that would think it's ok to have me pay for labor, while he has one of his employees back my car out of his service garage and they ran into another customer's car . Extremely unprofessional behavior with threats.
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John M.
Mar 1, 2024
Hello Jodie and Jarrod, it's disappointing to see that only selective text messages were shared online, omitting crucial aspects of our interactions and the efforts we made to address your concerns. We pride ourselves on our commitment to customer service and strive to resolve issues promptly and satisfactorily.
It's worth mentioning that your decision to post negative reviews across multiple platforms, including Google, BBB, and Yelp, without presenting the full context of our interactions, could be perceived as harassment and deception. We've always been transparent and responsive in our communication with you, and we remain committed to finding an amicable resolution.
We encourage you to reach out to us directly to discuss any outstanding concerns you may have. We value your feedback and are dedicated to ensuring your experience with us is positive. - Sharon D.Loveland, CO221Mar 8, 2024
They have been working on my car for the last 5 years and I have had nothing but great results. They are very polite and the customer service and is excellent! I'm truly in awe of their service.
Helpful 0Thanks 0Love this 0Oh no 0 - Jack C.CO, CO01Aug 17, 2023
Steve Cox really helped me out and had the best price in the area for a battery replacement, staff very friendly and helpful. Speedy fix.
Helpful 0Thanks 1Love this 0Oh no 0 - Sibylla T.San Francisco, CA01Feb 21, 2023
John and his guys are the real deal. European is the only place I trust in Fort Collins for my import.
Helpful 0Thanks 0Love this 0Oh no 0 - Daniel G.Baldwin Park, CA72343Nov 14, 2019
First time I have used this shop. I am from Wyoming so not many places to take my BMW to. I found them online and decided to give them a chance. I was very happy with my service I received. It is not easy taking your car to a shop and can't get back to it right away. They worked with me on storing it their for a couple weeks until I can get back as I work in oil and gas and it is difficult being so far away. They texted me the entire time giving me updates and keeping me informed. They only gave me service to get the car up and running and the Heather lady was very helpful the entire time.
I really appreciate them and will continue to recommend people to use them as a honest and reliable shop. Thank you for all your helpHelpful 0Thanks 0Love this 0Oh no 0Business owner information
John M.
Nov 15, 2019
Thanks Daniel for your 5 star review! Our goal is to make sure our customers cars are well taken care of. In turn, this allows us to take care of our customers. Your statement epitomizes the reason people should choose independent repair shops. We care about your car, we care about your situation and will do everything we can (within reason) to accommodate our customers.
Thanks for trusting us and I am glad you had a great experience. Until the next time we see you... Drive Happy! - A S.Loveland, CO03Feb 22, 2020
European Motor Cars has earned our utmost respect and trust. We were first time customers and are now customers for life. We came in frustrated with a nagging engine problem on our BMW. Three different repair shops were all to eager to sell us new parts and charge us for repairs that never fixed the problem. Lou our mechanic took the time to thoroughly diagnosis the problem. When the fix was more expensive than the car was worth Lou let us know. And rather than charging us for time and parts that did not fix the problem, they only charged us a small diagnostic fee. This type of integrity is rare and makes European Motor Cars standout.
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John M.
Oct 26, 2020
Thank you. Sometimes you have to let things go... We want happy customers, and while that is not always possible. It is important to us to try.
We really appreciate your 5 star review! - Wendy P.Sheridan, WY082Jan 31, 2017
I just moved here from California and as always when you move there's the challenge of finding new businesses that you can trust. Boy, did I get lucky finding European Motor Cars. After getting a $514 oil change/inspection service quote on my Mercedes from the local dealer I promptly called around. European Motor Cars got me in the next day and did the same job for a third of the price. I showed up and was greeted by the owner, John.....and Brody the shop mascot :-) Super friendly staff, affordable prices, prompt and quality service. Glad to have found them and so quickly too. An overall great experience. Will be having my work done here in the future.
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John M.
Feb 23, 2017
Welcome to Fort Collins! So glad we were able to help you out and look forward to helping you again.
- Mark L.Fort Collins, CO3970214Mar 25, 2014
Honest Reputable Service - - Being Going here for 13 years!!
I moved to Fort Collins in 2001 and owned 2 German cars. I found European Motor Cars through word of mouth and have had all my European models (BMW, Audi, VW) serviced here plus I purchased 3 used cars from them and have been nothing but satisfied. I recently purchased a Subaru and European Motors also services this brand!
I appreciate the thoroughness of the European team, fair pricing and excellent service.
Thanks John, Bob and the rest of the team!!Helpful 1Thanks 0Love this 0Oh no 0 - Daniel B.Fort Collins, CO40178Sep 22, 2013First to Review
I'm a car guy and I still do some of my own repairs but appreciate the depth of knowledge that John possesses about all the brands of European cars they service and repair.
For ten years John has repaired our BMW, Saab, and VWs and solved the problem correctly the first time at a fair price. Having this great business in town gives me peace of mind of owning a European car.
Thanks John.Helpful 2Thanks 0Love this 0Oh no 0 - Rowan D.Greeley, CO261May 3, 2019
I have been a customer for 2+ years now. I have never been disappointed! They are extremely friendly and easy to work with. They are very knowledgeable and take the time to make sure my car is safe and ready to drive! They get it right the first time. No need to go anywhere else!
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John M.
Nov 15, 2019
Thanks Rowan. I am sad to say that your review never came to our attention because YELP decided that it is not recommended for the main page.
I do want to say thank you for your review! It means the world to us.
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